Terms of service

Terms & Conditions

Welcome to the Seev Cosmeceutical Official Store. By accessing this website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

These Terms & Conditions apply to all purchases made through the Seev Cosmeceutical website.

Our products are available to both:

  • Individual consumers (B2C)
  • Professional and business customers (B2B)

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Product Information

Seev Cosmeceutical offers professional-grade skincare and cosmeceutical products formulated with high-quality ingredients.

We make every effort to ensure product descriptions, images, and information are accurate. However:

  • Product images are for illustrative purposes only
  • Packaging and formulations may occasionally vary or be updated without prior notice
  • Minor variations in color, texture, or appearance do not constitute defects

We recommend reviewing ingredient lists carefully before use, especially if you have allergies or sensitivities.

3. Orders & Acceptance

All orders are subject to product availability and acceptance.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased
  • Correct pricing or product description errors
  • Cancel orders suspected of fraud, unauthorized transactions, or misuse

If payment has already been processed for a canceled order, a full refund will be issued to the original payment method.

4. Pricing & Payment

All prices displayed on the website are listed in Canadian Dollars (CAD $) or local currency where applicable.

Applicable taxes, duties, and shipping fees are calculated during checkout based on the delivery destination.

We accept secure payments through:

  • Credit Cards
  • Additional payment methods displayed at checkout

Orders will only be processed once full payment has been successfully received.

5. Shipping & Delivery

We ship internationally from our headquarters in Italy.

Delivery Times

Estimated delivery times provided at checkout are approximate and may vary due to:

  • Customs processing
  • Courier delays
  • Weather conditions
  • International shipping disruptions

We are not responsible for delays outside our control.

Customs, Duties & Taxes

For orders shipped outside the European Union, customers are responsible for any applicable:

  • Import duties
  • Customs fees
  • Local taxes

These charges are determined by the destination country and are not included in product or shipping prices unless otherwise stated.

Shipping Responsibility

Once an order has been transferred to the courier, responsibility for delivery rests with the shipping carrier.

6. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

Key conditions include:

  • Returns must be requested within 14 days of delivery
  • Products must remain unopened, unused, and sealed
  • Opened cosmetic products cannot be returned for hygiene and safety reasons
  • Sale and promotional items are Final Sale and non-refundable

7. Limitation of Liability

To the fullest extent permitted by law, Seev Cosmeceutical shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Use or misuse of our products
  • Allergic reactions or skin sensitivities
  • Website interruptions or technical issues
  • Delayed or failed deliveries caused by third-party carriers

Customers are responsible for reviewing ingredient lists and following all usage instructions provided with the products.

8. Intellectual Property

All website content, including but not limited to:

  • Logos
  • Branding
  • Images
  • Product descriptions
  • Graphics
  • Text and design elements

are the exclusive property of Seev Cosmeceutical and may not be copied, reproduced, distributed, or used without prior written permission.

9. Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of your information for:

  • Order processing
  • Customer support
  • Shipping and delivery
  • Marketing communications (where consent is provided)

You confirm that all information submitted is accurate and complete.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Italy.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the Courts of Rome, Italy.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Seev Cosmeceutical
Email: info@seevcosmeceutical.ca